Celeste called us and let us know that she been approved for a Level 2 Home Care Package but had not yet been assigned it. She was waiting on the national queue but needed help soon. Her daughter, who helped her regularly, had to relocate interstate due to her husband’s job.
We set up an appointment for Celeste to develop a personalised care plan that would provide the support she needed. Services started the following week. Celeste now has a package and continues to see Andrea who she has the relationship with.
- Private care should be considered if you are waiting for a Home Care Package. It can greatly improve an individual’s wellbeing and allow them to maintain or improve their standard of living at home.
- The time to takes from being approved for a Home Care Package to being assigned the funding can be a long wait.