In 1987 the first mobile phone call was made in Australia, petrol was 37 cents per litre & Kylie Minogue married Jason Donovan on Neighbours.

In 1987 the norm was that when you hit a certain age, or needed help to live independently, you moved out of the comfort of your own home and into residential aged care.

Sounds crazy doesn’t it?

A group of like-minded caring individuals certainly thought so.  They knew from their own experiences with loved ones that if given a choice a person would always prefer living on their own terms in familiar surroundings.  Rather than just lament about the way things were, they decided to do something about it.

In 1987 Better Living Homecare was born.

Better Living Homecare has grown substantially from its humble beginnings 30 years ago. While a culture of innovation has lead to continual improvement our core values of integrity, respect and trust have remained the same.

Michael

Managing Director

Why do you do what you do?
Before home care I spent my working life in senior financial positions for large companies. At one point I realised I needed a much more fulfilling career. Now I spend my days surrounded by hard working individuals who are actively changing people’s lives for the better. I can’t imagine doing anything else.

What are your passions/hobbies?
First and foremost I am passionate about Better Living. It gives me great satisfaction to be part of an organisation full of people who strive every day to improve the lives of those who need assistance. In my spare time I like to keep fit and spend time with my family.

Any pets?
We are the proud owners of a Max, an unusually quiet dog who can always be found sleeping by the front door.

Name 3 things you love about your local community?
The Sunday market, the community spirit and the beautiful parklands.

Simone

People and Culture Manager

Why do you do what you do?
I love working in Human Resources in Community Aged Care. I have the best of both worlds I get to employ and support staff that then go on and make a difference in the lives of our aged clients.

What is the 1 thing in this world you are the proudest of?
For me, my family is what motivates me the most. My son is my greatest achievement and watching him grow into the most beautiful young man melts my heart daily.

Do you have any pets?
Unfortunately no. However, I love dogs and up until a year ago, I had the cutest little Pug dog called Merlot. We were lucky enough to have her share our lives for 13 years. She is missed every single day.

Diana

Marketing Director

What’s the coolest thing about your job?
I feel very lucky to be marketing a service that is not just revolutionary but one that I would 100% recommend to my own family. Very few marketers get to say that!

If you could instantly learn a new skill, what would it be?
If I could instantly learn a new skill it would have to be to speak Chinese.

What are your passions / hobbies?
Outside of work I love spending time with my two sons and exercising.

Where is your favourite place in the world?
My favourite place in the world is Canada, where I’m originally from.

Donna

Care Team Manager

Why do you do what you do?
To make a difference in people’s lives and help them get the assistance and care they require.

If you could instantly learn a new skill, what would it be?
I would love to learn to speak another language and be able to use sign language.

Do you have any pets?
I have a 12-year-old dog called Maggie and a 2-year old cat called Poppy.

Stephanie

Sales Director

What’s the coolest thing about your job?
Working alongside passionate people who want to be a part of implementing change in the aged care system by delivering the best product to our clients.

If you could instantly learn a new skill, what would it be?
Speak Spanish!

What is the greatest piece of advice you have ever received?
You are always interviewing. Treat every conversation you have at work or with work colleagues as if you were interviewing as you never know when your next opportunity is around the corner.

What are 3 things on your bucket list?
Kokoda trail, African safari and Inka Trail.

Kamilia

Care Manager & Health and Safety Representative

Why do you do what you do?
I enjoy my work as it gives me the chance to support others and make a difference in their lives. It’s my way to give back to the community.

What are your passions/hobbies?
Music, art and kickboxing.

Any pets?
I have a dog called Pouchie, a Maltese Shih Tzu.

Name 3 things you love about your local community
I love my multicultural and diverse community, with plenty of restaurants that offer very different and delicious food.

Ann

Care Manager

Why do you do what you do?
I find it highly rewarding to help others get the support they need to remain independently living at home.

What are your passions/hobbies?
I enjoy time with my family, travel and going on walks.

Any pets?
Ellie, our much loved Labradoodle.

Name 3 things you love about your local community?
Friendly locals, good community spirit and the green spaces.

Mariam

Care Manager

Rachel

Care Expert

Why do you do what you do?
I do what I do because I believe that we should live in a world that wants to help others. This role allows me to demonstrate my will to help all clients, as well as those around me.

If you could instantly learn a new skill, what would it be?
I would love to learn another language, preferably Indonesian as it is the one destination I spend most of my time in other than Australia!

Where is your favourite place in the world?
Although I haven’t done much travelling, I have a very soft spot for Bali. There is so much culture in Bali that many people do not realise exists. The people are happy, the food is unique, and the hidden gems are endless. I have been to Bali 11 times and counting.

Sarah

Care Expert

What is the most important personal attribute that you bring to your job?
Warm, friendly customer service; everyone wants to talk to someone they can trust who has their best interest at heart.

What would a ‘perfect’ day look like for you?
Morning tea in a garden with a book in hand, a hike followed by an afternoon nap and finished off with a bubble bath.

If you could instantly learn a new skill, what would it be?
I would love to be able to sew and knit.

What are 3 things on your bucket list?
To learn sign language, to visit Europe and to learn calligraphy.

Lily

Care Expert

Why do you do what you do?
I love solving problems and helping. And I want to help as many people as I can to make their lives as easy as possible.

What would a ‘perfect’ day look like for you?
My perfect day is sitting on a ski lift in a Scandinavian ski resort, with my snowboard dangling off the edge as I ride up to the highest peak on the crispest day, where the sun peaks through the clouds as you get higher and higher on the mountain, and snowboard till dusk hits.

If you could instantly learn a new skill, what would it be?
To speak other languages; I have always been very envious of people who are bilingual, so to have the skill to speak every language would be fantastic.

Do you have any pets?
3 dogs (Neo, Panda and Doyle) and a cat (rosy).

Eilyn

Client Liaison

What are your passions / hobbies?
My hobbies are dancing, enjoying time with family and friends, and going to the beach.

What is the 1 thing in this world you are the proudest of?
I’m proud of myself. Coming to Australia by myself only 6 years ago, learning a new language and now working in job that I really love.

What would a ‘perfect’ day look like for you?
A perfect day for me would be any day because every day is an opportunity to learn something new.

If you could pick a superpower, what would you choose, why?
I would like the power of teleportation, so I can travel around the world without having to catch a plane.

Tharanya

Client Liaison

What’s the coolest thing about your job?
I would have to say meeting new clients, travelling interstate and working with a really good group of people. It makes coming into work so much fun.

What would a ‘perfect’ day look like for you?
A perfect day for me would be listening to some good RnB while relaxing on the beach.

What is the greatest piece of advice you have ever received?
Don’t sweat the small stuff. I was told this a while ago, by one of my previous managers, and it is something that has always stayed with me.

Where is your favourite place in the world?
Favourite place in the world would have to be the Bahamas. My best friend and I were there for a holiday and we can’t wait to go back! We fell in love with the culture, the food and the people.

Alice

Marketing Coordinator

What’s the coolest thing about your job?
I get to work out innovative ways of spreading the message of a company I am really proud of working for.

What would a ‘perfect’ day look like for you?
I'm on a tropical island (obviously) and start the day with some form of breakfast that involves hollandaise sauce and am surrounded by friends and puppies.

What are your passions/hobbies?
Singing and playing the piano, writing, reading, eating etc.

What 3 things would you bring to a desert island?
1. Sunscreen
2. A good book
3. My best friend (for when I finish reading the book)

Taylah

Marketing Coordinator

What’s the coolest thing about your job?
Getting to work with people who are passionate about what they do. They inspire me to continue to learn and improve myself to benefit those I interact with.

If you could instantly learn a new skill, what would it be?
I would love to be able to cook amazing sweets and treats without having to use a recipe. Then I would be able to bake all the time.

What are your passions/hobbies?
I have always loved to dance. I have trained for over 20years and performed in local competitions, all the way to Disneyland.

Do you have any pets?
I have a gorgeous ball-of-fluff, Winnie, who is a Maltese/Shitzu/Maltalier. She’s only just a puppy so she’s full of energy and sloppy kisses.

Ha

Accounts Manager

Billy

Accounts

Why do you do what you do?
It gives me a great sense of satisfaction to make sure our clients are taken care of!

What would a ‘perfect’ day look like for you?
Staying in on a rainy day relaxing.

What are your passions/hobbies?
I love sports, reading, watching films and spending time with the people close to me.

Where is your favourite place in the world?
I think Japan is my favourite place in the world, I have many fond memories of my time there.

Joseph

Accounts

Why do you do what you do?
I am always motivated to give people an extra hand and through this opportunity, I get to help people from across Australia.

What are your passions/hobbies?
I absolutely love playing/watching sports, especially Badminton and Tennis.

What is the greatest piece of advice you have ever received?
If you are ever frustrated or stressed about failure a breakthrough is around the corner and its up to you to approach it.

Where is your favourite place in the world?
Japan. The food is great as well as their culture.

Una

Accounts

What’s the coolest thing about your job?
Accounting offers me the opportunity to explore and keep learning constantly, which always gives me room to grow.

What are your passions/hobbies?
I love skiing. I enjoy the speed and the challenges during this sport.

Do you have any pets?
I have a Bichon Frise named Melo. I spoil my white snowball all the time.

Carol

Accounts

What is the most important personal attribute that you bring to your job?
The most important thing is patience and attention to detail.

f you could instantly learn a new skill, what would it be?
The new skill would be swimming.

What is the greatest piece of advice you have ever received?
The greatest advice I’ve ever received is that never giving up.

Where is your favourite place in the world?
My favourite place in the world is Egypt.

Wendy

Accounts

What is the most important personal attribute that you bring to your job?
My ability to work well under pressure. I regard stress as an opportunity to rise to the occasion and learn more about myself. I firmly believe that stressful situations provide us with opportunities to grow both personally and professionally.

Name 3 things you love about your local community.
Local handcraft market, the various restaurants and festivals

If you could instantly learn a new skill, what would it be?
I wish I could instantly learn at least 2 foreign languages, French and Japanese.

What are your passions/hobbies?
I love travelling to different countries, to know about their cultures and taste different local food

Wesley

Accounts

What’s the coolest thing about your job?
The coolest thing about my job is the excitement it brings. There is always something different to do each day and that enables me to learn and develop my industry knowledge even further.

What would a ‘perfect’ day look like for you?
A perfect day for me would be a day filled with challenges and problems which I am able to solve and learn from, which allows me to have a sense of achievement and accomplishment.

What are your passions / hobbies?
I enjoy travelling and experiencing different cultures, playing sports (basketball, badminton and golf), as well as hanging out with friends.

Where is your favourite place in the world?
My most favourite place in the world is the Philippines. It has one of the best sights (beaches), food, culture and people.

Glen

Accounts

What’s the coolest thing about your job?
The coolest thing about my job is that it allows me to have the opportunity to contribute in the overall wellbeing and health of our clients.

If you could instantly learn a new skill, what would it be?
If I could instantly learn a new skill, it would be to speak multiple languages so that I can converse and connect with a variety of people from around the world.

What are your passions / hobbies?
I enjoy spending my time by hanging out with friends, listening to music and keeping active.

Do you have any pets?
I don’t have any pets, but I love dogs. My favourite bread of dogs are retrievers because they’re full of joy!

Sai

Accounts

What’s the coolest thing about your job?
The best part about coming to work is that I am fully supported in my learning by a great team of accountants. They are always positive and are eager to help each other in getting the work done. I can ask for help from 9 other accountants and I don’t think you would normally get an opportunity like this to work in a large team.

If you could instantly learn a new skill, what would it be?
I would love to be able to learn instantly so I could master anything I put my mind to.

What are your passions/hobbies?
I love playing the South Indian Drums and would like to be able to keep learning more and more.

Do you have any pets?
No, but I have always wanted a dog or a cat and do hope in the near future that I have a cool pet!

Victor

Accounts

What’s the coolest thing about your job?
The coolest thing about my job is that I can interact with customers and help solve their enquires.

What are your passions/hobbies?
My hobby is basketball. I enjoy playing and watching basketball in spare time. My favourite team is LA Lakers.

If you could instantly learn a new skill, what would it be?
I’d hope to learn how to play the piano, as I am not very good with music.

Do you have any pets?
I have a golden retriever; his name is Alpha. He is one of the most important friends in my life.

Fiona

Service Coordinator - Rostering

What’s the coolest thing about your job?
Knowing that what we do makes such a big difference to peoples lives.

What is the greatest piece of advice you have ever received?
Listen to the advice you are given, but not all advice is right for your situation. Everyone has different advice, you need to do what is correct for you.

If you could be a superhero, who would you choose, why?
Batman or Black Widow! Because they are human, yet they have the ability to make the same differences to the world as their superpowered colleagues.

Jessica

Reception & Administration Assistant

Why do you do what you do?
To make a difference in people’s lives, it’s a nice feeling to help others and gives me great satisfaction.

What are your passions/hobbies?
Sea Shepard, Gardening, Richmond Football Club, Marine/ Wildlife Conservation

What is the 1 thing in this world you are the proudest of?
Working for a Worldwide Hotel Company as a Spa Receptionist in the Maldives for a year

Where is your favourite place in the world?
Maldives- I was lucky enough to work there for a year.

Our Care Managers

Managing your Carers and Services.
Our Care Managers play an important role in the wellbeing of our clients.

They are the people who help you set up a Care Plan, answer any questions you have, change things when need be and do the required paperwork to keep things running smoothly for you.

When you call in, you’ll be speaking directly with your Care Manager, who will know you and your individual situation. You will have met them in person so you’ll know them too.

At Better Living Homecare you will never be speaking with a big call centre or be treated like a number.  Our Care Managers are there to ensure you get the personal care you need.

Our Carers

Exceptional care starts with exceptional Carers!
We think our Carers are pretty special.

Each of them shares a passion to create a positive difference in their client’s lives.  They are friendly, personable, compassionate, respectful and highly motivated to work in this important role.

They are also highly qualified.  Each holds current first-aid and CPR certificates, police checks and working with children checks where necessary.  All of our Carers attend mandatory training on a regular basis to enhance their skills.

While we have many great Carers we choose the one best matched to you. We know from experience that complimentary carer/client personalities lead to the highest level of satisfaction. When we complete a Care Plan with a client one of our top priorities is to match personalities.  It makes sense too.  We are happier when we are around people who understand us and appreciate our company.

With Better Living Homecare you can be assured that the right Carer will be chosen for you and that they will be fully qualified. They will arrive at your door smiling and with energy to provide the highest level of care possible.

What our clients say

I switched to Better Living Homecare and can’t say enough good things about them. It’s been such a different experience to what I had with my old provider. I pay less in fees and get more care now. They listen and I’m treated like a person. My only is I didn’t switch sooner!

Kate FClient

As a mother, I always felt it should be me to care for Henry. However I have found it harder to do so as I’ve gotten older. I was recommended Better Living Homecare by a friend in a similar situation. I’m so happy I gave them a try. Henry is very happy and well cared for. I also now have time to take care of myself too.

Amanda TMother of Client

After ringing around I was certain that this Provider had the best fees but honestly I was unsure if they were good. I thought that higher fees equaled better care. I was wrong. We have felt listened to and they have been a wonderful help to my mum.

Dorothy GDaughter of client

Call us on 1300 307 344 to discuss your home care needs with our care experts

How can we help you today?

Send us a message! We’ll be in touch within 24 hours during the work week.