Many people believe switching their Government Approved Provider is difficult. Unfortunately many people feel they are stuck with high fees, hidden charges and poor customer service. By switching Providers they could be maximizing the value of their package and receiving fantastic service too. At Better Living Homecare we make it simple to make the switch. Here are a few reasons why clients choose us as their Provider:
Competitive Rates and No Hidden Fees
Our fees are transparent and maximise the value of your package. We offer some of the best rates in the industry. Unlike other Providers we may not have big fancy offices but we think that’s okay. Instead we invest our resources into superior care for our clients which is what we think matters most of all.
Superior Customer Service & Experience
Clients love our personal approach and attention to detail. Don’t like being treated like a number? There’s no chance of that here. With over 30 years of experience in home care services we know what matters and how to treat our clients well.
Flexible Care Management Options
We know that everyone is different. This is why we tailor care solutions and offer two levels of care management. We guide our clients to find the best fit.
If you still think it’s difficult to switch Providers, it’s not!
5 Easy Steps to Get the Most from Your Home Care Package
- Speak with one of our Home Care Package Specialists to discuss your unique situation on 1300 307 344. We can help you determine if a switch is the right move for you and what benefits you’ll receive.
- Obtain a Referral Code from My Aged Care. We are here to assist you with this.
- Let your existing Provider know that you will move your package and agree on a date to transfer. We will work with you, and your existing provider, to create a seamless experience. If you want to keep your existing carers we can help set that up too.
- One of our Care Managers will set a time to meet you in person. During this time we’ll discuss what it important to you and how we can support you best with your Care Plan.
- Start care services with Better Living Homecare. We make it simple.