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Case Management

As your Home Care Package Provider Better Living Homecare provide you with professional Case Management services. 

Our experienced case managers are available to help explain to you how Home Care Packages work and to ensure that your Home Care Package is tailored to meet your individual requirements.

In the context of Home Care Packages, Case Management refers to the advisory and support services associated with the following –

  • Initial assessment of the consumer
  • Identification of the consumer’s goals
  • Development of Home Care Agreement
  • Preparation of Care Plan and individualized budget
  • Coordination and referrals of services
  • Ongoing monitoring and informal reviews of the consumer
  • Mid-year reviews of consumers’ needs
  • Annual re-assessment of consumers’ needs with preparation of new care plans and individualized budget
  • Assist with referrals to Aged Care Assessment Teams in the event that a consumer needs to move to a higher level package
  • Researching day activities/ respite / carer supports resource options
  • Facilitate with service providers, therapist, medical practitioners, and providers of equipment and plan modifications.
  • Booking of specialists e.g. Physiotherapy/ Occupational Therapy/ Podiatry
  • Research specialist client requirements

In light of the Consumer Directed Care principle, Better Living Homecare enables Home Care Package consumers or their family members if they choose to play an active role in the management of the package.

Accordingly, there are 3 levels of case management which Better Living Homecare offers –

  • Fully supported – this is where Better Living Homecare provides all of the above services
  • Partnership – this is where the consumer or their family will undertake the coordination and referral of services
  • Self-managed – this is where Better Living Homecare will only undertake ongoing monitoring, reviews and re-assessments.

For flexible and responsive Case Management or Care Co-ordination , Call us today on 1300 30 73 44

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Resources

Helpful Homecare Booklet

This easy to print brochure has been prepared with a view to helping families discuss issues they may be experiencing with their loved ones. It covers identifying when a family member may require assistance to remain at home and the options available. You’ll find tips and advice for family carers and what to look for when engaging professional carers.

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A Guide to Reducing the Risk of Falls

As part of our commitment to assist people to live in their own home and thrive, we have prepared this brochure about falls. It outlines the possible causes of falls, a checklist to identify hazards around the home, suggested home modifications and actions to take should you or a loved one have a fall.

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Aged Care Brochure

28 years ago a group of like-minded caring individuals decided to offer solutions for people to remain living independently in their homes. Better Living Homecare was born. We at Better Living believe everyone deserves to live the best life they can. As a group we are passionate about working with families and individuals to find solutions to improve lives.

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Disability Brochure

Better Living Homecare specialise in providing care and support to individuals with physical, intellectual, sensory and acquired disabilities. We want our clients to feel safe and supported while leading a full life and achieving their individual goals. We understand the importance of matching carers that have the skills, personality and life experience to meet your needs.

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Dementia Facts Brochure

Understanding the person with dementia will help you when planning activities for them. This means knowing the person’s former lifestyle, work history, hobbies, recreational and social interests, past travel experience and significant life events.

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