Home Care Packages made simple and tailored to you.

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We are Home Care Package specialists. We make it simple for you to get the support you need and to maximize the benefit you receive from your Home Care Package. We take time to understand what matters most to you. Care plans are designed to fit your individual requirements. By working with a large network of quality checked service providers we are always able to find the best solution for you. You are supported with flexibility and a superior level of customer service.

Government Approved

We are government approved and experienced. We know the best practices to best support our clients.

We’re Flexible

We work with a large network of service providers to find the best fit for you.

Great Customer Service

Highly responsive, our level of customer service sets us apart. We are friendly, professional and here when you need us.

Competitive Rates

We support our clients in getting maximum benefit from their Home Care Package.

Call 1300 307 344 today to find out how to get the most from your Home Care Package.

With a wide variety of services, we’ve got you covered.

Personal Assistance
Cleaning
Companionship
Laundry
Meal delivery
Bathing
Shopping
Medication Monitoring
Nursing
Transportation
Social Support & Outings
Community Involvement

Home Care Case Studies

15/06/2017 in Case Study, Home Care Packages

Emily and her mum Patricia

Emily called in requesting information on behalf of her mum Patricia, who had her Home Care Package with another provider.

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15/06/2017 in Case Study, Home Care Packages

Sarah and her dad Robert

Sarah called us on behalf of her dad Robert. He had a Level 4 package but didn’t like his support worker and that this was his third one he didn’t like in a period of three months!

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15/06/2017 in Case Study, Home Care Packages

Janet

When Janet called us she was shopping around for a new Provider. Top priorities for her were customer service and low fees.

Read More

We offer flexible care management options to suit you

Some of our clients want full care management. Others want to manage their services on a day-to-day basis themselves. The choice is yours.

Essential Care Self Managed

$ 99

Per Month
  • Care Services
  • Tailored Care Plan
  • Annual Home Visit Reviews
  • Flexibility to Modify Care Plan Anytime
  • Government Compliance
  • Ongoing Financial Reconciliationn
  • Individually Matched Support Carer
  • Dedicated Care Manager on Call
  • Day-to-Day Coordination of Services
  • Ad Hoc Care Management

Essential Care is suited to a Level 1 or Level 2 package holder who is able to independently manage the hiring and scheduling of services. The main benefit of Essential Care Plan is it allows clients to get more care from their Home Care Package.  Care management is available on an ad hoc basis so you always get the care you need.

Essential Care +Full Care Management

$ 99

Per Month
  • Care Services
  • Tailored Care Plan
  • Annual Home Visit Reviews
  • Flexibility to Modify Care Plan Anytime
  • Government Compliance
  • Ongoing Financial Reconciliationn
  • Individually Matched Support Carer
  • Dedicated Care Manager on Call
  • Day-to-Day Coordination of Services
  • Ad Hoc Care Management

Essential Care + is suited to someone on a Level 2, 3 or 4 Package who requires, or would prefer, someone actively overseeing their support services on a day-to-day basis.  This option includes having a dedicated Care Manager on-call as well as the hiring, scheduling and overseeing support services.

Wondering which care management option is right for you?
Call us today to discuss! 1300 307 344

Here’s what our clients have to say

I switched to Better Living Homecare and can’t say enough good things about their service. It’s been such a different experience to what I had with my old provider. I pay less in fees than before, I get more care but best of all the girls in the office know me and my personal carer is a godsend. My only regret is I didn’t switch sooner!”

Kate FClient

When dad finally was assigned a Level 2 Package instead of the Level 3 he was approved for I was wondering how it would work. Better Living have been fantastic in guiding us through the process. They took the time to understand our situation and offer us different solutions to ensure dad was always well cared for. They are very personable and caring. I highly recommend them.

Peter SSon of Client

After ringing around I was certain that this Provider had the best fees but honestly I was unsure if they were good. I thought that higher fees equaled better care. I was wrong. We have felt listened to and they have been a wonderful help to my mum.

Dorothy GDaughter of client

To get started, speak to a specialist in Home Care Packages today!  Call us on 1300 307 344

Get Started Today!

To get started give us a call on 1 300 307 344, Monday to Friday, 8am - 5pm. You can also send us a message and we’ll be in touch within one business day.